Colleen Loughran, NP

Family Medicine

Colleen-Loughran,-NP-Photo

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380 W. Central Ave.
Suite 400
Brea, CA 92821
Phone: (714) 332-0549

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
292 Ratings
92 Comments

Education

  • Allegheny University of the Health Sciences, Philadelphia, Pennsylvania
    • Master of Science, Nursing, Family Nurse Practitioner, July, 1997
  • Widener University, Chester, Pennsylvania
    • Bachelor of Science, Nursing, 1987

About the Provider

Colleen moved from Philadelphia PA to Yorba Linda CA 15 years ago. She has extensive nursing experience that includes Medical, Surgical, Cardiothoracic and Trauma intensive care.  Her experience as a Family Nurse Practitioner includes Family Practice, Urgent Care and Emergency Room Fast Track.  She is a member of the California Association of Nurse Practitioners and American Nurse Credentialing Center.  She has a passion for caring for others as a Family Nurse Practitioner in a comprehensive, holistic manner!  Her other passions include prayer, spending time with her family and friends and volunteering with her kids through National Charity League and National League of Young Men.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.6
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 24, 2021
Great experience!
Jul 23, 2021
Scheduling my appt was great based on the fact that I got an appt. Within the week; very happy! My phone call was what I expected, on hold for a few mins.Office hours worked good for me; was happy for the time slot. Front office staff always welcoming, pleasant, courtesywas expecting me when I said my first name and knew I was meeting w/Colleen.
Jul 23, 2021
Nurse was very pleasant and introduced herself, directed me exam room, took the necessary weight, temp, finger. Nurse (I forgot her name) asked why I was here today, informed her and was concerned and saw my temple area on the left side. She also informed me that Colleen would be w/me shortly which she was.
Jul 23, 2021
Colleen is always friendly and courteous on my visits w/her. Colleen asked me if my visit today and I explained and showed her the dark patch on the left side of my head. She asked how long was long was there? I didn't know til last week when my daughter noticed it. I didn't know it was there!She explained that it was the size of her pinky finger, oblong and raised abit. She said she's going to refer me to a dermatologist that will take a week or so. She said to call the office next Friday to follow-up and see if authorization was approved. Colleen used words that I understood and have confidence in her decision to see a dermatologist and I agree.Yes, I have recommended both Janine and Colleen to a relativeif Janine's schedule is booked, I will ask for Colleenalways!!!
Jul 23, 2021
One of the front desk staff was helping another patient and the 2nd staff assisted me quickly, so I think they worked well together to care for patient(s). Whenever I can, yes, I will recommend your office to others! Very pleased! Thank you! Verna
Jul 23, 2021
Registration process quick and courteous! Actually, wait time overallgreat! Appt. Handled so good!
Jul 22, 2021
Very quick to get called back and for the NP to come in the room -very satisfied
Jul 22, 2021
5 Stars all the way!
Jul 17, 2021
I would like to thank NP Loughran for her kindness in waiting for me. I was stuck in some very busy California traffic and she was kind enough to wait for me. This appointment was a very important one for me being it was for surgical clearance. My apologies and my thanks go out to her. With members like NP Loughran in your organization it will flourish.
Jul 15, 2021
The fact that I have to email via the portal to schedule instead of just pick one off of the calendar (the way it used to work) is very frustrating.
Jul 15, 2021
Takes forever to get an appointment these days, the web portal feels crippled
Jun 21, 2021
I was very pleased with Colleen.
Jun 21, 2021
No wait time. very efficient check in process. Forms were filled out on line prior to appointment.
Jun 20, 2021
went over my lab tests and explained the things I needed to do to improve my health.
Jun 20, 2021
everyone was very polite
Jun 19, 2021
good
Jun 19, 2021
good
Jun 19, 2021
good
Jun 19, 2021
good
Jun 19, 2021
good
Jun 19, 2021
Staff at reception desk is very courteous & efficient.
Jun 19, 2021
Every time I've been seen by a nurse it's been a great experience.
Jun 19, 2021
Colleen was thorough & receptive to my decisions on certain recommendations. I thanked her for giving me a pleasant experience.
Jun 19, 2021
The nurse & Colleen always kept up with safety standards.
Jun 19, 2021
I will recommend Colleen & FCPP to my family & friends.
Jun 19, 2021
I've always experienced a short waiting time before being called in by the nurse. This visit I was called in by the nurse just as I turned in new paperwork.
Jun 6, 2021
it was very hard to get a new patient exam quickly. other than that everything was great
Jun 6, 2021
unfortunately the blood work was not processed for the correct lab so when I went to quest they had to re enter all the codes
May 16, 2021
Making an appt was easy and the staff courteous and professional
May 16, 2021
very informative and took the time to explain different possibilities - very caring
May 12, 2021
very friendly professional staff.
May 12, 2021
answered my concerns
May 12, 2021
very one very friendly no bad experience
May 12, 2021
very nice nurse
May 12, 2021
very nice and concern about my health
May 12, 2021
good
May 12, 2021
will recommend friends and family to this doctor's office
May 12, 2021
very thing good
May 12, 2021
well at explaining procedures
May 12, 2021
Care provider ensured I felt comfortable and provided me with the information to make informed decisions about my health.
May 12, 2021
Overall, they did an amazing job, however I wish they had more information to answer my question: which privacy concerns does being an adult on my parent's insurance raise?
May 12, 2021
Accurate assessment done in a timely manner.
May 5, 2021
I appreciate the staff working me in and they were very courteous and efficient.
May 5, 2021
Very courteous uuuuuu ur
May 5, 2021
I appreciate the Dr taking time to go over all my test results
May 5, 2021
I appreciate the care, time and effort they take.
May 5, 2021
Staff is amazing..
Mar 4, 2021
everything was prompt and on time,polite,and very professional
Mar 4, 2021
couldn't be better.
Mar 4, 2021
I did misunderstand one thing, but that's on me.
Mar 4, 2021
no issues
Mar 4, 2021
best experience ever from beginning to end.
Feb 28, 2021
I really like the NP Colleen
Feb 28, 2021
disappointed in the office staff but I really like the NP
Feb 27, 2021
NP Laughren was amiable and confidently capable with Q/A to diagnose and prescribe a course to eliminate illness. Appointment originally scheduled for in office was changed to Zoom because of symptoms. After scheduled appt time, I waited less than 15 min total for online consultation. Quite satisfied.
Feb 27, 2021
Excellent
Feb 27, 2021
See earlier; Colleen Laughren was great.
Jan 30, 2021
very courteous and professional staff
Jan 30, 2021
Excellent clinic.
Jan 30, 2021
Professional and friendly.
Jan 30, 2021
A+
Jan 30, 2021
The precautionary pre-screening added another layer of safety and reassurance.
Jan 30, 2021
A+
Jan 30, 2021
clinic runs like a well oiled machine.
Jan 30, 2021
no delays
Jan 29, 2021
excellent!!!
Jan 29, 2021
great
Jan 29, 2021
always good
Jan 29, 2021
excellent.. great COVID FREE EXPERIENCE
Jan 24, 2021
I appreciate the opportunity for virtual appointments
Jan 23, 2021
Very satisfied
Jan 21, 2021
guy at door who takes temp to check for COVID is always so nice and friendly, as are the girls at the front desk
Jan 21, 2021
so nice they were able to schedule my blood draw in office since I have massive anxiety going to the labs right now due to COVID
Jan 18, 2021
everyone was very friendly and it was run well with video appointment.
Jan 18, 2021
she was fantastic
Jan 5, 2021
Great experience. Even though I had to wait but I understand why I had to (she was on a telehealth call). I was the last appointment of the day so I didn't mind especially with al the COVID stuff going on.
Oct 30, 2020
Everyone was pleasant. Wait time minimal and took care in answering all questions I had.
Oct 28, 2020
Colleen is great! she is very easy to talk to and always very informative
Oct 28, 2020
Colleen is the best care provider I have ever had in my life.
Oct 12, 2020
Very easy to get things done, moving, etc. Very nice staff.
Oct 12, 2020
All excellent (even when I couldn't focus)
Oct 12, 2020
All good to very good.
Oct 2, 2020
Since this was my first visit I was very pleased with everything, office staff, visit with physican
Oct 2, 2020
All was great
Oct 1, 2020
great !
Oct 1, 2020
great
Oct 1, 2020
great
Oct 1, 2020
good
Oct 1, 2020
good
Oct 1, 2020
great
Sep 29, 2020
forget to do urine test to me but i ask the nurse about it many time at the end i did it but no one talk to me back
Sep 22, 2020
Very thoughtful and caring. I'm having my husband to change his primary care to this office.