Colleen Loughran, NP

Family Medicine

Colleen-Loughran,-NP-Photo

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380 W. Central Ave.
Suite 400
Brea, CA 92821
Phone: (714) 332-0549

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
259 Ratings
154 Comments

Education

  • Allegheny University of the Health Sciences, Philadelphia, Pennsylvania
    • Master of Science, Nursing, Family Nurse Practitioner, July, 1997
  • Widener University, Chester, Pennsylvania
    • Bachelor of Science, Nursing, 1987

About the Provider

Colleen moved from Philadelphia PA to Yorba Linda CA 15 years ago. She has extensive nursing experience that includes Medical, Surgical, Cardiothoracic and Trauma intensive care.  Her experience as a Family Nurse Practitioner includes Family Practice, Urgent Care and Emergency Room Fast Track.  She is a member of the California Association of Nurse Practitioners and American Nurse Credentialing Center.  She has a passion for caring for others as a Family Nurse Practitioner in a comprehensive, holistic manner!  Her other passions include prayer, spending time with her family and friends and volunteering with her kids through National Charity League and National League of Young Men.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 30, 2022
Colleen is an excellent PA
Apr 30, 2022
Stop masking.
Apr 30, 2022
Stop with the masks, horrible for your employees to be masked 8 hours a day.
Apr 24, 2022
My NP was great. She explained everything and made sure I was comfortable with the care plan that was selected.
Apr 24, 2022
Everyone was very kind and helpful when answering questions regarding scheduling.
Apr 18, 2022
Very thorough and professional
Apr 18, 2022
Very helpful staff
Apr 18, 2022
For my is a very good experience
Apr 18, 2022
Of course This is now my favorite medical office
Apr 18, 2022
Very efficient I love
Apr 18, 2022
I love this medical office And the people is very professional
Apr 14, 2022
Always a good experience so far
Apr 9, 2022
Fast And efficient
Mar 26, 2022
Girls in front reception area are welcoming when we approach them.
Mar 26, 2022
They had hand sanitizer Kleenex boxes and two cups to let us know one cup has clean pens and second is used pens. Still sitting a distance and waiting area is not crowded.
Mar 26, 2022
Girls in reception area are always kind and welcoming.
Mar 21, 2022
Colleen is amazing and I really appreciate the time that she takes with explaining everything and making sure that all of my questions and concerns are addressed.
Mar 19, 2022
Good experience
Mar 19, 2022
Good experience
Mar 19, 2022
Good experience
Mar 19, 2022
Good experience
Mar 19, 2022
Good experience
Mar 10, 2022
Good
Mar 10, 2022
Good
Mar 10, 2022
Good
Mar 10, 2022
I'm satisfied.
Mar 7, 2022
Colleen is always friendly and polite each and every time I have an appt. She is concern and empathetic especially this visit cuz I lost my Mom a month ago to cancer. I recently (3weeks ago) have a pain in my left hip, checked me out and may be my siatica. First, we went over my lab results and what I already know is my diet and exercise due to being diabetic. Colleen has been understanding and express importance in those two things. Colleen and I have talked about changes to make and encourages me. I have full and complete confidence and feel very comfortable. I have referred Colleen to my cousin and to others with no hesitation.
Mar 7, 2022
Of course I will refer to the Brea Primary Care!
Mar 7, 2022
From my experience to scheduling my appt. Contacting, convenience of office hours and to courtesy of staff in registration a " thumbs up".
Mar 7, 2022
Very good
Mar 7, 2022
Everybody was nice
Mar 4, 2022
Good
Mar 4, 2022
Good
Mar 4, 2022
Good
Mar 4, 2022
Good
Mar 4, 2022
Good
Feb 26, 2022
The nurse that came in and asked a few questions and took my blood pressure she said the doctor be right in and she knows when you walk out the door the doctor was in I call that very prompt
Feb 26, 2022
The girl new who help me new who I was by my voice from the phone. We spoke a few times on the phone. I did get a x-ray on my foot. Referred to for foot pain in the heel it could be a bone spur. I did get instructions how to take care of it. I had no problem with the doctor or the check in girls. But I feel the x-ray x-ray is overwhelmed with work she seems to be very short and then sit down in your chair and that's what makes me feel she's overwhelmed in the x-ray department
Feb 7, 2022
Some concerns about whether my 'health history' is being thoroughly and accurately reported on patient portal
Feb 4, 2022
All I got was a flu shot
Jan 28, 2022
Good service.
Jan 27, 2022
So nice and caring helpful
Jan 27, 2022
Great service and cordial
Jan 27, 2022
Awesome!!
Jan 27, 2022
Very competent knowledgable-excellent
Jan 22, 2022
She was fabulous.
Jan 22, 2022
Dr. Loughran was the most personable, perceptive and empathetic doctor I've ever met with. She asked insightful questions, gave insightful answers and empowered my opinion during her assessment.
Jan 22, 2022
Lovely.
Jan 22, 2022
Since my previous doctor would not allow a face-to-face visit, this is amazing.
Jan 21, 2022
Excellent service
Jan 21, 2022
Colleen always a true professional whoListens to the patients concerns
Jan 17, 2022
My NP Mrs Coughran was very caring and I felt like she is a good person
Jan 17, 2022
It was a good experience from start to finish, it was just busy and a bit of a wait for my appointment date. I believe I waited about 3 weeks.
Jan 17, 2022
Love my nurse....
Jan 17, 2022
Very nice
Jan 17, 2022
All very nice
Jan 17, 2022
No complaints
Jan 12, 2022
My NP was very thorough. Very easy to talk to. I have a very pleasant experience.
Jan 12, 2022
The visit was very positive and she listened and addressed all my concerns.
Jan 11, 2022
I loved my experience with Colleen the NP. I was originally going to switch to a different clinic but after this visit I will be staying
Jan 10, 2022
Very good expeience.
Jan 8, 2022
Good
Jan 8, 2022
Good
Dec 23, 2021
Great experience
Dec 23, 2021
Always a short wait
Dec 23, 2021
I love Dr's Loughran & Chamberlin.
Dec 18, 2021
Colleen was very interested in my health values, very professional, and understanding.
Dec 17, 2021
Everyone has always been professional
Dec 17, 2021
Good
Dec 17, 2021
Very professional
Dec 6, 2021
Excellent Dr .. Super gentle, caring and professional.. All went very smooth despite the stress I was feeling before arrival ..
Dec 5, 2021
Very good!
Dec 5, 2021
I was very pleased and always pleased w/Colleen's pleasant demeanor, cares what I have to share, Listens and hears what I have to say! Colleen explained my diabetic health conditions and where I was encouraged to exercise (walking 4-5 x/week for 40 mins and diet. Flu shot given. I have the upmost respect and confidence in Colleen caring for my overall health. I definitely would recommend Colleen to others!
Dec 5, 2021
Very attentive, listen to me as I spoke; courteous and friendly, smile and engaging!
Dec 5, 2021
Ck-in was smooth, no delays, pleasant, informative, helpful, and flowed thru the appt.
Dec 5, 2021
It was an easy process to schedule my appt, get an appt., office hours convenient and able to fit in and ck-in was pleasant and welcoming!
Dec 3, 2021
I was seen before my actual appointment time.
Dec 3, 2021
Colleen is very responsive and easy to talk to.
Dec 1, 2021
Everyone was very friendly
Nov 13, 2021
Everyone in the office are caring and professional. I felt treated with care.
Nov 13, 2021
Feeling secure once I walked in. Hand sanitizer and Kleenex by elevator and office area. Clean cup with clean pens and separate cup for used pens.
Nov 13, 2021
Explained my issues with continuous pain on my lower right of my abdomen. She was able to send information to check if it is early stages of a hernia.
Nov 13, 2021
Didn't have to wait long in office.
Nov 13, 2021
Everyone regardless of staff. They are very generous and helpful.
Nov 7, 2021
I needed a same day appt with this office due to an ongoing medical condition with pain in my knees; the pain has escalated to extend to my a hip and ankle and left my left leg completely immobile
Nov 4, 2021
I came 15 min late but I was able to negotiate to see me the last instead because it was my fault and I was already there and willing to be seen even for 10 min because I slipped in the bathroom and hurt my lower back. I was asked to come the next day but I didn't agree due to nature of my injury. It was very professional of the NP Colleen to still see me despite of being late. And she does her job very well and will go the extra mile to care for the patient. A genuine health professional .
Oct 30, 2021
I LOVE THIS OFFICE -- the staff, Dr. Chamberlin, Colleen -- they all are great. I always get answers to all my questions and I am given advice on what to do to stay healthy.
Oct 28, 2021
She was very helpful and concerned
Oct 28, 2021
It was a good experience I liked the nurse practitioner.
Oct 28, 2021
All were wearing masks.
Oct 28, 2021
Everyone was friendly and courteous.
Oct 25, 2021
Staff was friendly and quick to help .. Waiting area was clean
Oct 24, 2021
Very impressed
Oct 24, 2021
I had no wait time
Oct 24, 2021
Great experience. Front staff and nurse that roomed me were also very nice
Oct 21, 2021
I really felt I was being listened to
Oct 21, 2021
I have already told a friend about my appointment, and she is thinking about changing over to Colleen
Oct 21, 2021
I felt very good about my visit, she was thurl.
Oct 21, 2021
I'm very happy to be in her care.
Oct 17, 2021
Phone system is down often.
Oct 16, 2021
Ease of filing out the registration online at home/while mobile was very thorough and much appreciated.
Oct 10, 2021
Even my neighbor who has heart problems goes to this office because he eggs the best service.
Oct 10, 2021
I always recommend this office. From beginning to end the serv??s always the best.
Oct 10, 2021
Everyone is always very kind
Sep 30, 2021
She listened, didn't judge, had explanations, I felt comfortable with her.
Sep 30, 2021
Very friendly staff at counter
Sep 30, 2021
Not sure why they require us to arrive 15 min early to wait then have apt at certain time to wait beyond said apt time
Sep 25, 2021
Everything was very efficient
Sep 25, 2021
I like working with Colleen regarding my health care
Sep 24, 2021
Overall a very good experience
Sep 24, 2021
Overall very good experience
Sep 24, 2021
Very good experience
Sep 24, 2021
First time there very good
Sep 23, 2021
I love Colleen! She's great!
Sep 19, 2021
Love Dr Loughran! She's caring, friendly and thorough.
Sep 18, 2021
Very polite and kind
Sep 18, 2021
V good
Sep 18, 2021
The online scheduling information was inaccurate and the following day, when I tried to reschedule, their phones were down. However, Judith was fantastic in helping me schedule my appointment by messaging through the patient portal.
Sep 15, 2021
First appointment was a great experience
Sep 15, 2021
No wait time. Staff was excellent
Sep 15, 2021
The staff was very friendly.
Sep 11, 2021
Great service
Sep 4, 2021
Colleen is amazing! She listened to my concerns and genuinely cared for my well-being.
Sep 4, 2021
Listened to what I had to say, very patient and compassionate.
Sep 4, 2021
NP Colleen was so nice and caring to me
Sep 4, 2021
I will be bringing my husband too as a new patient
Sep 4, 2021
Once I got there everyone was so kind and Courteous and the NP Colleen was the most wonderful person that help me with my medical problems and I'm very happy that I will start coming to this office as a new patient and also I will be bringing my husband because I was very satisfied
Sep 3, 2021
Good good very good
Sep 3, 2021
I satisfied with Collen Loughran
Aug 30, 2021
Would have no reservations nor hesitations.
Aug 30, 2021
All protocol was witnessed and experienced in a positive way.
Aug 30, 2021
With the use of the online features to complete prior to physically arriving all was very time efficient when arriving for the appointment.
Aug 30, 2021
All personnel involved where very professional and courteous.
Aug 27, 2021
Always have a good experience
Aug 27, 2021
Very Helpful
Aug 26, 2021
They are awesome
Aug 26, 2021
Very helpful
Aug 26, 2021
No problems/complaints
Aug 22, 2021
Colleen was the ultimate professional but with a personal touch and see approach. She was very easy to talk to and understand.
Aug 22, 2021
Everyone in the office is so nice and professional.
Aug 14, 2021
Excellent staff, caring and nice.
Aug 11, 2021
Colleen was incredible, so caring and understanding of my situation.
Aug 1, 2021
Sure will recommend to friend & family.
Jul 24, 2021
Great experience!
Jul 23, 2021
One of the front desk staff was helping another patient and the 2nd staff assisted me quickly, so I think they worked well together to care for patient(s). Whenever I can, yes, I will recommend your office to others! Very pleased! Thank you! Verna
Jul 23, 2021
Colleen is always friendly and courteous on my visits w/her. Colleen asked me if my visit today and I explained and showed her the dark patch on the left side of my head. She asked how long was long was there? I didn't know til last week when my daughter noticed it. I didn't know it was there!She explained that it was the size of her pinky finger, oblong and raised abit. She said she's going to refer me to a dermatologist that will take a week or so. She said to call the office next Friday to follow-up and see if authorization was approved. Colleen used words that I understood and have confidence in her decision to see a dermatologist and I agree.Yes, I have recommended both Janine and Colleen to a relativeif Janine's schedule is booked, I will ask for Colleenalways!!!
Jul 23, 2021
Nurse was very pleasant and introduced herself, directed me exam room, took the necessary weight, temp, finger. Nurse (I forgot her name) asked why I was here today, informed her and was concerned and saw my temple area on the left side. She also informed me that Colleen would be w/me shortly which she was.
Jul 23, 2021
Registration process quick and courteous! Actually, wait time overallgreat! Appt. Handled so good!
Jul 23, 2021
Scheduling my appt was great based on the fact that I got an appt. Within the week; very happy! My phone call was what I expected, on hold for a few mins.Office hours worked good for me; was happy for the time slot. Front office staff always welcoming, pleasant, courtesywas expecting me when I said my first name and knew I was meeting w/Colleen.
Jul 22, 2021
Very quick to get called back and for the NP to come in the room -very satisfied
Jul 22, 2021
5 Stars all the way!
Jul 17, 2021
I would like to thank NP Loughran for her kindness in waiting for me. I was stuck in some very busy California traffic and she was kind enough to wait for me. This appointment was a very important one for me being it was for surgical clearance. My apologies and my thanks go out to her. With members like NP Loughran in your organization it will flourish.
Jul 15, 2021
Takes forever to get an appointment these days, the web portal feels crippled
Jul 15, 2021
The fact that I have to email via the portal to schedule instead of just pick one off of the calendar (the way it used to work) is very frustrating.