Colleen Loughran, NP

Family Medicine

Colleen-Loughran,-NP-Photo

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380 W. Central Ave.
Suite 400
Brea, CA 92821
Phone: (714) 332-0549

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
267 Ratings
118 Comments

Education

  • Allegheny University of the Health Sciences, Philadelphia, Pennsylvania
    • Master of Science, Nursing, Family Nurse Practitioner, July, 1997
  • Widener University, Chester, Pennsylvania
    • Bachelor of Science, Nursing, 1987

About the Provider

Colleen moved from Philadelphia PA to Yorba Linda CA 15 years ago. She has extensive nursing experience that includes Medical, Surgical, Cardiothoracic and Trauma intensive care.  Her experience as a Family Nurse Practitioner includes Family Practice, Urgent Care and Emergency Room Fast Track.  She is a member of the California Association of Nurse Practitioners and American Nurse Credentialing Center.  She has a passion for caring for others as a Family Nurse Practitioner in a comprehensive, holistic manner!  Her other passions include prayer, spending time with her family and friends and volunteering with her kids through National Charity League and National League of Young Men.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.6
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.6
Provider explained things clearly
4.6
Provider included you in decisions
4.6
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Feb 28, 2021
I really like the NP Colleen
Feb 28, 2021
disappointed in the office staff but I really like the NP
Feb 27, 2021
NP Laughren was amiable and confidently capable with Q/A to diagnose and prescribe a course to eliminate illness. Appointment originally scheduled for in office was changed to Zoom because of symptoms. After scheduled appt time, I waited less than 15 min total for online consultation. Quite satisfied.
Feb 27, 2021
Excellent
Feb 27, 2021
See earlier; Colleen Laughren was great.
Jan 30, 2021
very courteous and professional staff
Jan 30, 2021
Excellent clinic.
Jan 30, 2021
Professional and friendly.
Jan 30, 2021
A+
Jan 30, 2021
The precautionary pre-screening added another layer of safety and reassurance.
Jan 30, 2021
A+
Jan 30, 2021
clinic runs like a well oiled machine.
Jan 30, 2021
no delays
Jan 29, 2021
excellent!!!
Jan 29, 2021
great
Jan 29, 2021
always good
Jan 29, 2021
excellent.. great COVID FREE EXPERIENCE
Jan 24, 2021
I appreciate the opportunity for virtual appointments
Jan 23, 2021
Very satisfied
Jan 21, 2021
guy at door who takes temp to check for COVID is always so nice and friendly, as are the girls at the front desk
Jan 21, 2021
so nice they were able to schedule my blood draw in office since I have massive anxiety going to the labs right now due to COVID
Jan 18, 2021
everyone was very friendly and it was run well with video appointment.
Jan 18, 2021
she was fantastic
Jan 5, 2021
Great experience. Even though I had to wait but I understand why I had to (she was on a telehealth call). I was the last appointment of the day so I didn't mind especially with al the COVID stuff going on.
Oct 30, 2020
Everyone was pleasant. Wait time minimal and took care in answering all questions I had.
Oct 28, 2020
Colleen is great! she is very easy to talk to and always very informative
Oct 28, 2020
Colleen is the best care provider I have ever had in my life.
Oct 12, 2020
Very easy to get things done, moving, etc. Very nice staff.
Oct 12, 2020
All excellent (even when I couldn't focus)
Oct 12, 2020
All good to very good.
Oct 2, 2020
Since this was my first visit I was very pleased with everything, office staff, visit with physican
Oct 2, 2020
All was great
Oct 1, 2020
great !
Oct 1, 2020
great
Oct 1, 2020
great
Oct 1, 2020
good
Oct 1, 2020
good
Oct 1, 2020
great
Sep 29, 2020
forget to do urine test to me but i ask the nurse about it many time at the end i did it but no one talk to me back
Sep 22, 2020
Very thoughtful and caring. I'm having my husband to change his primary care to this office.
Sep 19, 2020
My experiences with Colleen have be fantastic. She is a great listener and very understanding of my needs.
Sep 11, 2020
Some issues with portal in not being able to locate summary notes from visits. My inquiries were promptly responded to yet still unable to find them. Perhaps something I'm overlooking but not likely given the simplicity of the portal.
Sep 6, 2020
The trip was not bad at all. Better than i expected.
Sep 6, 2020
Colleen was excellent I thought. We had a good conversation about things i was concerned about.
Sep 6, 2020
It was all good.
Sep 6, 2020
great. no complaints. staff were very friendly and helpful.
Sep 6, 2020
she was fantastic.
Sep 6, 2020
talked to the computer not me
Sep 5, 2020
I was nervous about the quality of bed side manner after reading some internet reviews. however, I was delightfully surprised with the high level of care and attention that I experienced.
Jul 25, 2020
pleasant and friendly
Jul 25, 2020
I feel like I am very listen to
Jul 25, 2020
she was concerned and went the extra mile by really listening to my concerns
Jul 25, 2020
very easy
Jul 22, 2020
showed me how to wear my mask better
Jul 20, 2020
Front office staff awesome, Diane always ready and willing to help. Greets you with warmth and a smile.
Jul 20, 2020
Jennifer is a great MA. She took the time to listen and I was never rushed through like a cattle call.
Jul 20, 2020
Colleen was so awesome, I love her! I plan on returning for my follow up with her. She answered all my questions and added good medical advice for healthy living. Thank you Colleen.
Jul 18, 2020
Professional, helpful
Jul 18, 2020
She was great. Hopefully I'm on my way to getting my medical issues under control
Jul 18, 2020
11pages of paper work need an easier faster way maybe paperless prior to visit . had no delay, was in and out fast
Jul 17, 2020
staff was helpful and friendly. had a good first appointment with Nurse Practioner Colleen
Jul 13, 2020
Friendly and welcoming front office staff. COVID procedures being followed.
Jul 13, 2020
Dr Colleen took the time to explain all of the lab work and explain in general terms the findings.
Jul 13, 2020
I do highly recommend this office.
Jul 13, 2020
No wait time at all. Once I was signed in i was greeted immediately into the back office.
Jul 11, 2020
good
Jul 11, 2020
Good
Jul 11, 2020
Good
Jul 11, 2020
Good
Jul 11, 2020
good
Jul 11, 2020
Good
Jul 10, 2020
Staff is always great when I visit here.
Jul 6, 2020
staff was polite, chairs were comfortable.
Jul 6, 2020
helped me with my wound care / changing of dressing and bandaging
Jul 4, 2020
Great experience
Jul 4, 2020
very good
Jul 4, 2020
excellent
Jul 4, 2020
good
Jul 4, 2020
good
Jul 4, 2020
good experience
Jun 23, 2020
I get great care that love colleen she really cares brother doctors are wonderful
Jun 23, 2020
love my doctor's I see colleen alot and she great always addressing my problems
Jun 19, 2020
office staff very polite, helpful, accommodating
Jun 19, 2020
She was friendly. Also, it's very important to me she was patient and understanding.
Jun 19, 2020
My experience with my care giver is excellent. She takes good care of me. She is patient, caring, understanding. I'm very happy to have found a care giver I trust.
Jun 19, 2020
Highly recommend this office.
Jun 19, 2020
I was called in immediately. Honestly I didn't have a chance to sit down.
Jun 18, 2020
Colleen is very thorough and always makes me feel at ease speaking with her.
Jun 14, 2020
very organized on arrival check in was fast.
Jun 14, 2020
she spent time asking questions, listening to me, and offering advice. Seemed genuinely concerned about me and my concerns.
Jun 12, 2020
Colleen was wonderful - she listened to me, gave me thoughtful feedback and we made a plan to help me feel better. I really felt like she cared about me individually. She is clearly a very competent, compassionate and experienced provider.
Jun 12, 2020
very good service
Jun 12, 2020
good attention from the nurse and Colleen
Jun 12, 2020
very happy with the service
Jun 12, 2020
good service and very friendly
Jun 6, 2020
Great experience, everyone is kind and friendly!
Jun 6, 2020
Love going to Colleen for my yearly check up. She is always kind and reassuring. I appreciated how she always does a thorough check up!
Jun 5, 2020
Had a great experience. Both nurse and nurse practitioner were respectful, helpful, and professional.
Jun 5, 2020
only one person working at the front and she was busy on the phone so I had to wait 8 min for temperature to be taken then sign in
Jun 4, 2020
great new location
Jun 4, 2020
great nurse
Jun 4, 2020
colleen loughran is fantastic
Jun 4, 2020
greeted nicely. so nice
May 29, 2020
I'm fairly new to your practice, first visit was very good. Unfortunately this visit was not. Due to the pandimic I was asked to take my temperature, I had a problem with this because it was given orally, I feel this put me at more risk than was necessary. Please provide a device that can take temp from forehead or ear. Everyone in the office wore masks except for one of the doctors, from my understanding wearing a mask is not for the person wearing the mask but for the others around them. As a doctor you should be more mindful of keeping your patients safe. From what I understand I am at higher risk of becoming seriously ill from covin19 due to diabetes as well as other health issues I would have happily had a video appointment, I was told that had to come in person. I'm seriously thinking of looking for another doctor.
May 26, 2020
excellent experience!!!!
May 26, 2020
colleen is amazing!!!!
May 26, 2020
excellent experience!!!!!
May 22, 2020
Jen is awesome. Always friendly, warm, and professional
May 22, 2020
Can't say enough great things about Colleen. She is fantastic. Knowledgeable, patient, informed, kind, friendly, professional.
May 21, 2020
Great staff, have always been greeted nicely.
May 17, 2020
Everyone was very professional and conducted a very comfortable and safe environment tightly following mask wearing and social distancing and hand sanitizing guidelines in place during my visit.
May 17, 2020
Very impressed with NP's bed side manner, knowledge, and her professionalism. And appreciated her follow through and communication via patient portal.
May 14, 2020
nothing could be better
May 14, 2020
everyone was great
May 14, 2020
couldn't be better
May 14, 2020
no issues
May 14, 2020
very quick and professional
May 14, 2020
everything was better than expected